iPole™

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iPole’s Privacy Policy

Effective Date: 7/18/2025

1. Introduction

This Privacy Policy explains how iPole (“we”, “us”, or “our”) collects, uses, stores, and protects information you provide when using our application. By using our app, you agree to the terms outlined in this policy.

2. Data We Collect

  • Personal Data: When you interact with iPole or sign up for certain app features, you may be asked to provide personal details such as your email address. This information is collected only when necessary to create an account, process a request, or respond to your inquiries. Your email address, when provided, is used strictly to give you access to iPole features, manage your subscription, or deliver important account-related updates.
  • If you reach out to us for support or submit a question through any contact forms, we collect information such as your name and email solely for the purpose of responding to you and resolving your issue. Rest assured that any contact details you provide are only accessible by authorized personnel and are not shared publicly.
  • All personal data you submit to iPole is stored securely using trusted cloud service providers. We never sell your personal information or share it with marketers. Should you wish to update or delete your personal data, you may contact us at any time, and we will fulfill your request as soon as possible.
  • Usage Data: 

The iPole app does not routinely gather usage data from your device unless it is essential for core features or improving your experience. If certain functions require transmitting technical or operational information to our backend—for example, to facilitate device synchronization or understand app performance—any such data transfer is done securely, using up-to-date encryption protocols.

If iPole processes any usage-related information, such as error reports or records of in-app activity, we make certain that these details are handled confidentially and stored on trusted infrastructure providers. Our exclusive purpose for reviewing this type of data is to maintain and enhance our app’s reliability, troubleshoot issues, and deliver dependable service.

Key points regarding usage data:

  • Usage data is only collected when absolutely necessary for specific features or stability checks.
  • All data transmitted between your device and our servers is secured through encryption.
  • We never use usage data for advertising, profiling, or selling to external parties.
  • You are welcome to contact us to request review or removal of any usage information we have in connection with your account, and we will comply promptly if you decide to delete your account.

At iPole, we prioritize privacy by securing technical data, only accessing it as needed, and offering you full control regarding how your information is managed.

  • Device Data: iPole may access certain technical details about your device—such as device model, operating system version, and hardware capabilities—strictly for the purpose of enabling specific features and supporting app functionality. This information is never used to identify you personally.
  • Device data that iPole collects is handled securely and is only utilized to ensure compatibility, diagnose performance issues, and maintain the stability of the app. We do not link device-specific information to your account except when absolutely necessary to deliver a service you have requested.
  • None of the device data gathered by iPole is sold, used for advertising, or disclosed to external parties. Your privacy is our priority, and all data exchanges between your device and our systems are protected using modern security protocols.

3. How We Use Your Data

  • To provide and maintain app functionality.
  • To respond to user inquiries or support requests.
  • We do not use your data for marketing, advertising, or tracking purposes.

4. Data Sharing and Storage

  • We do not share your data with third parties, except as required by law.
  • All data is stored securely and is only accessed to provide the intended app services.

5. Data Retention

  • Your data is retained only for as long as necessary to provide app services or as required by law.
  • Upon account deletion or app removal, associated data is deleted promptly.

6. Data Security

  • We implement technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

7. Your Rights

  • You may request deletion of your data or withdraw consent at any time by contacting us at: support@ipole.ai
  • For any questions or complaints regarding your privacy, contact: support@ipole.ai

8. Changes to This Policy

We may update this policy occasionally. Updates will be posted on this page, with a revised effective date. Continued use of iPole signifies consent to such changes.